Please use this identifier to cite or link to this item: https://hdl.handle.net/11147/5899
Title: Assessing coordination performance based on centrality in an e-mail communication network
Authors: Doğan, Sevgi Zeynep
Arditi, David
Günhan, Suat
Erbaşaranoğlu, Bengi
Keywords: Coordination
E-mail communication
Network centrality
Electronic mail
Architectural design
Social networking
Issue Date: 1-May-2015
Publisher: American Society of Civil Engineers (ASCE)
Source: Doğan, S.Z., Arditi, D., Günhan, S., and Erbasaranoğlu, B. (2015). Assessing coordination performance based on centrality in an e-mail communication network. Journal of Management in Engineering, 31(3). doi:10.1061/(ASCE)ME.1943-5479.0000255
Abstract: Building design and construction require the collective effort of diverse project participants. The coordination performance of these project participants is important for effective management and needs to be assessed periodically. However, there is no uncomplicated quantitative way to measure coordination. Measuring coordination is cumbersome and time-consuming particularly during the project execution phase. This study proposes an easy procedure for monitoring the coordinative performance of project participants. The degree, betweenness, and closeness centrality measures of the project participants in a wayfinding signage project at a major airport construction project are calculated using social network analysis on the e-mail communication network between the participants. A centrality index is defined for each firm based on the average of these three centrality measures. The firm's coordination score is also calculated based on content analysis of the sent and received e-mails between the participants. The coordination scores are found to be highly correlated with the centrality indices. To define the coordinative role of a firm, its centrality index could therefore be measured easily using a simple software and only the number and direction of e-mails exchanged between
URI: https://doi.org/10.1061/(ASCE)ME.1943-5479.0000255
http://hdl.handle.net/11147/5899
ISSN: 0742-597X
1943-5479
0742-597X
Appears in Collections:Architecture / Mimarlık
Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collection
WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collection

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