The role of digital technologies in enhancing heritage tourism

Abstract

Heritage tourism plays an important role in preserving cultural heritage and promoting local development. The advent of digital technologies has brought about a revolutionary transformation in the conservation and tourism of cultural heritage, redefining the way heritage sites are experienced and shared across global audiences. This study presents a literature survey on the role of digital technologies in developing the heritage tourism sector. The literature review highlights the difficulties of traditional documentation methods and the limitations in recording details of heritage artifacts. In response, digital techniques such as 3D scanning and photogrammetry emerged as essential and practical tools to create accurate and detailed representations of architectural structures and artifacts. These technologies enable remote access to heritage sites as a reliable way to share cultural heritage with a broader audience. In addition, the effect of virtual reality (VR) and augmented reality (AR) applications on heritage tourism is emphasized in the study. Such digital technology applications encourage an engaging experience by allowing visitors to explore historical contexts and past civilizations virtually. In addition, the presentation of digital information on physical environments enriches the visitors' experience of making sense of heritage sites. Furthermore, the study demonstrates the importance of interactive multimedia exhibits and storytelling in interpreting heritage. These exhibitions blend traditional museum displays with digital technologies, enabling personalized exploration and enhancing bonding with cultural heritage. Online platforms, virtual tours, multilingual translations, and digital access initiatives play a significant role in appealing to diverse audiences, thus expanding the scope of heritage promotion. Overall, the study highlights the critical role that the integration of digital technologies into heritage tourism plays in preserving, presenting, and relating to cultural heritage.