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dc.contributor.authorDikici, Ahmet
dc.contributor.authorTüretken, Oktay
dc.contributor.authorDemirörs, Onur
dc.date.accessioned2019-08-20T07:20:53Z
dc.date.available2019-08-20T07:20:53Z
dc.date.issued2018-01en_US
dc.identifier.citationDikici, A., Türetken, O., and Demirörs, O. (2018). Factors influencing the understandability of process models: A systematic literature review. Information and Software Technology, 93, 112-129. doi:10.1016/j.infsof.2017.09.001en_US
dc.identifier.issn0950-5849
dc.identifier.urihttps://doi.org/10.1016/j.infsof.2017.09.001
dc.identifier.urihttps://hdl.handle.net/11147/7219
dc.description.abstractContext Process models are key in facilitating communication in organizations and in designing process-aware information systems. Organizations are facing increasingly larger and more complex processes, which pose difficulties to the understandability of process models. The literature reports several factors that are considered to influence the understandability of process models. However, these studies typically focus on testing of a limited set of factors. A work that collects, abstracts and synthesizes an in-depth summary of the current literature will help in developing the research in this field. Objective We conducted a systematic literature review (SLR) focusing on the empirical studies in the existing literature in order to better understand the state of the research on process model understandability, and identify the gaps and opportunities for future research. Method We searched the studies between the years 1995 and 2015 in established electronic libraries. Out of 1066 publications retrieved initially, we selected 45 publications for thorough analysis. We identified, analyzed and categorized factors that are considered to influence the understandability of process models as studied in the literature using empirical methods. We also analyzed the indicators that are used to quantify process model understandability. Results Our analysis identifies several gaps in the field, as well as issues of inconsistent findings regarding the effect of some factors, unbalanced emphasis on certain indicators, and methodological concerns. Conclusions The existing research calls for comprehensive empirical studies to contribute to a better understanding of the factors of process model understandability. Our study is a comprehensive source for researchers working on the understandability of process models and related fields, and a useful guide for practitioners aiming to generate understandable process models.en_US
dc.language.isoengen_US
dc.publisherElsevieren_US
dc.relation.isversionof10.1016/j.infsof.2017.09.001en_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectDigital librariesen_US
dc.subjectBusiness process modelen_US
dc.subjectComprehensionen_US
dc.subjectSystematic literature reviewen_US
dc.subjectUnderstandabilityen_US
dc.titleFactors influencing the understandability of process models: A systematic literature reviewen_US
dc.typereviewen_US
dc.contributor.authorID0000-0001-6601-3937en_US
dc.contributor.iztechauthorDemirörs, Onur
dc.relation.journalInformation and Software Technologyen_US
dc.contributor.departmentIzmir Institute of Technology. Computer Engineeringen_US
dc.identifier.volume93en_US
dc.identifier.startpage112en_US
dc.identifier.endpage129en_US
dc.identifier.wosWOS:000414878200008
dc.identifier.scopusSCOPUS:2-s2.0-85029563530
dc.relation.publicationcategoryDiğeren_US


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