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dc.contributor.authorKale, Serdar
dc.contributor.authorKaraman, Erkan A.
dc.date.accessioned2017-04-10T08:36:26Z
dc.date.available2017-04-10T08:36:26Z
dc.date.issued2012-05
dc.identifier.citationKale, S. and Karaman, E. A. (2012). A diagnostic model for assessing the knowledge management practices of construction firms. KSCE Journal of Civil Engineering, 16(4), 526-537. doi:10.1007/s12205-012-1468-xen_US
dc.identifier.issn1226-7988
dc.identifier.urihttp://dx.doi.org/10.1007/s12205-012-1468-x
dc.identifier.urihttp://hdl.handle.net/11147/5269
dc.description.abstractKnowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management as a key organizational capability for creating competitive advantage poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking the knowledge management practices of construction firms that can guide and assist construction business executives to meet these challenges. The proposed model incorporates benchmarking and knowledge management concepts with Importance-Performance Analysis (IPA) and Comparative Performance Analysis (CPA) maps. The IPA and CPA maps are visual management tools that have been commonly used for continuous improvements in processes and the performance of firms. Yet they have not been used in the construction management literature or for evaluating the knowledge management practices. The proposed model can be used by construction firms as an internal performance measurement tool to evaluate their knowledge management practices. It can provide powerful diagnostic information to construction business executives of construction firms in order to evaluate their firm's knowledge management practices, identify their firm's comparative advantages and disadvantages with regard to each knowledge management practice, and set priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study was conducted by administering a survey to 105 construction firms operating in Turkey and is presented to illustrate the implementation and utility of the proposed model.en_US
dc.language.isoengen_US
dc.publisherSpringeren_US
dc.relation.isversionof10.1007/s12205-012-1468-xen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectBenchmarkingen_US
dc.subjectConstruction firmsen_US
dc.subjectConstruction industryen_US
dc.subjectKnowledge managementen_US
dc.subjectPerformance analysisen_US
dc.titleA diagnostic model for assessing the knowledge management practices of construction firmsen_US
dc.typearticleen_US
dc.contributor.authorIDTR5696en_US
dc.contributor.institutionauthorKale, Serdar
dc.relation.journalKSCE Journal of Civil Engineeringen_US
dc.contributor.departmentIzmir Institute of Technology. Architectureen_US
dc.identifier.volume16en_US
dc.identifier.issue4en_US
dc.identifier.startpage526en_US
dc.identifier.endpage537en_US
dc.identifier.wosWOS:000303531000007
dc.identifier.scopusSCOPUS:2-s2.0-84860518175
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US


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