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dc.contributor.advisorGünaydın, Hüsnü Muraten_US
dc.contributor.authorBavunoğlu, Zeynep
dc.date.accessioned2015-05-12T08:14:17Z
dc.date.available2015-05-12T08:14:17Z
dc.date.issued2014
dc.identifier.citationBavunoğlu, Z. (2014). Assessment model for communication maturity levels of construction companies. Unpublished doctoral dissertation, İzmir Institute of Technology, İzmir, Turkeyen_US
dc.identifier.urihttp://hdl.handle.net/11147/4294
dc.descriptionThesis (Doctoral)--İzmir Institute of Technology, Architecture, İzmir, 2014en_US
dc.descriptionFull text release delayed at author's request until 2017.12.26en_US
dc.descriptionIncludes bibliographical references (leaves: 102-105)en_US
dc.descriptionText in English; Abstract: Turkish and Englishen_US
dc.descriptionxii, 116 leavesen_US
dc.description.abstractCommunication management systems are vital parts of organizational development and performance. Organizations have complex characteristics including decision making, information aggregation, management control, career concerns, goal setting and vertical and horizontal communication. In recent years, it has been found out that communication has an important effect on all these characteristics. But quantifying the effectiveness of the communication is difficult because it has many non-measurable variables. An effective communication can increase the level of effectiveness of the organization and the level of the effectiveness of communication system can be assessed by using maturity models. A maturity model describes the activities of processes and it impacts the performance of the organization. To find out the structure and maturity level of the communication system in a construction company, the Communication Capability Maturity Model (CCMM) is developed and its levels for communication maturity. To define a maturity level for a construction company, some variables of communication are measured as speed, the purpose, spread, clarity, shortness, scope and the other variables. The developed methodology uses a questionnaire survey. Survey has two parts; (1) organizational communication system and (2) emotions/moods of the employees. The results and analysis show that developed CCMM working properly and there are strong interdependencies between the variables (i.e. organizational communication system and moods, information, organization, team, individual and product). There is a negative moderate high correlation between communication capability maturity level (CCML) and negative moods. There is a moderate high correlation between the communication capability maturity level and level of emotional management behavior.en_US
dc.language.isoengen_US
dc.publisherİzmir Institute of Technologyen_US
dc.rightsinfo:eu-repo/semantics/embargoedAccessen_US
dc.subjectConstruction projectsen_US
dc.subjectProject managementen_US
dc.subjectCommunication managementen_US
dc.titleAssessment model for communication maturity levels of construction companiesen_US
dc.title.alternativeİnşaat şirketlerinin iletişim olgunluk seviyelerini değerlendirme modelien_US
dc.typedoctoralThesisen_US
dc.contributor.authorIDTR26153en_US
dc.contributor.departmentİzmir Institute of Technology. Architectureen_US


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